❓ FAQs

We’ve compiled answers to the most common questions our customers ask. If you don’t find your answer here, feel free to contact us anytime.

1. Where is LuxeParfum based?
LuxeParfum is proudly based in the United States, and all orders are shipped from within the country.

2. Do you sell authentic perfumes?
Yes, all fragrances sold by LuxeParfum are 100% authentic and sourced from trusted suppliers.

3. Which brands do you carry?
We specialize in Giorgio Armani and Emporio Armani fragrances.

4. Do you ship internationally?
No, we currently ship only within the United States.

5. How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 3–7 business days after shipment.

6. Can I return a perfume?
Returns are accepted only for unopened and unused perfumes within 30 days of delivery. Please see our Return Policy for details.

7. How do I start a return?
Contact our support team with your order number and reason for return to receive instructions.

8. Can I cancel my order?
Yes, orders can be canceled before shipment. After shipment, the return policy applies.

9. What payment methods do you accept?
We accept major credit and debit cards along with secure payment options available at checkout.

10. How can I contact you?
📧 Email: help.luxeparfum@outlook.com
📍 Address: 5267 Barker Cypress Rd, Ste unit 13, Houston, TX 77084